At Ogden Telephone Company, we provide reliable and affordable telephone services to both residential and commercial customers. Whether you need crystal-clear phone lines for your home or your business, our services are designed to meet your communication needs.
Long Distance Phone Service
We provide support for long distance phone service (through Ogden Long Distance Service, Inc.)
- 10 cents per minute in the Continental United States (Billed in 6-second increments after the first minute)
- No charges to switch to Ogden Long Distance (savings of up to $11.00)
- No Universal Service Fees
- No Monthly Minimums
- Billed on Ogden Telephone Company statement or we can e-mail you your statement
- Local account representatives
- You do not need to be a resident of the Ogden exchange to have Ogden Long Distance Service, you just have to live in Michigan.

Telephone Support
For assistance with your phone service, follow these helpful resources and tips before making a service call:
Support Checklist
Use the following checklist before calling the office. These tests can help you determine why your phone isn't working properly:
- Check to see if all of your telephones are hung up.
- Perform a visual inspection of all exposed wiring and connections for damage or loose connections.
- When there is more than one outlet, check each instrument at each outlet to determine if proper operation can be obtained from any outlet. If proper operation is obtained from any outlet, the trouble has been isolated to an instrument or house wiring.
- In order to isolate jack or house wiring problems, simply move a working telephone to each outlet in the house to determine which location is causing the trouble.
- A test point device, called the (Network Interface Device) may have been installed where your telephone service wire comes into your premises. This test point allows you to isolate your wiring trouble from the telephone company's trouble.
If The Problem Is In Your Jack Or The Wire That Runs Through Your Home Or Office:
You have three options:
- You can call us. If you subscribe to our optional WIRE MAINTENANCE PROGRAM, we will repair your OTC installed jack or inside wiring at no charge. If you don't subscribe, we will be happy to repair the problem, however, we will charge you a maintenance visit charge as well as labor and materials.
- You are welcome to hire an independent contractor or home repair expert to repair your jack or inside wiring.
- You can repair the problem yourself.
Ogden Telephone Company Repair Services
We repair external lines and switching equipment for free unless damaged by negligence. Internal wiring repairs are available, but fees apply unless you have our Wire Maintenance Program.
Please note: Ogden Telephone Company cannot repair customer-owned telephone equipment.